Privacy Policy
Overview
H2Glow Wichita LLC ("we," "us," or "our") operates h2glowwichita.com, providing professional drone-powered exterior cleaning services for residential and commercial properties in Wichita, Kansas and surrounding areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
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Information you provide: Name, email address, phone number, property address, project/cleaning details, quote requests, customer feedback, and any other information you submit through forms on this site.
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Automatically collected information: Basic usage data such as pages visited, IP address, browser type, and device information.
How We Use Your Information
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To provide accurate cleaning estimates and schedule drone washing services.
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To respond to your questions, support inquiries, and quote requests.
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To send you service-related emails and text messages you have consented to receive (e.g., appointment confirmations, estimate updates, and service notifications).
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To manage customer accounts and process billing.
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To improve our website, operations, and service offerings.
SMS / Text Messaging & Mobile Information
When you provide your phone number on a form and agree to our messaging terms, you give express written consent for H2Glow Wichita to send you SMS text messages related to your request, including estimate coordination, scheduling, follow-ups, and account or service updates.
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Message frequency varies based on your activity and service requests.
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Message and data rates may apply.
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Reply STOP at any time to opt out of future text messages.
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Reply HELP for assistance, or contact us at h2glowwichita@gmail.com.
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Carriers are not liable for delayed or undelivered messages.
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Consent to receive text messages is not a condition of any purchase or service.
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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our messaging platform (such as our CRM and SMS delivery providers) is limited to what is necessary to deliver the service you requested. Text messaging originator opt-in data and consent are never shared with any third parties for their own marketing purposes.
How We Share Information
We use trusted third-party service providers (such as email delivery systems, CRM platforms, and telecom gateways) that process information strictly on our behalf to deliver our services to you. We do not sell, rent, or trade your personal information to third parties.
Data Retention & Security
We retain your information for as long as needed to fulfill your service requests, maintain account records, and satisfy legal obligations. We implement reasonable administrative and technical safeguards to protect your personal information, though no method of transmission over the internet is completely secure.
Your Choices
You may unsubscribe from promotional emails using the link at the bottom of any email, opt out of SMS text messages by replying STOP, or request access to, correction of, or deletion of your personal information by contacting us directly.
Cookies & Tracking
We may use cookies and similar tracking technologies to enhance your experience on our website and analyze site traffic. You can adjust your browser settings to disable cookies if you prefer.
Children's Privacy
Our website and services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
For any questions or concerns about these terms, please contact:
H2Glow Wichita
4601 E Douglas Ave Ste 150, Wichita, KS 67218
Email: h2glowwichita@gmail.com
Phone: +1 (316) 320-2700